Our Business Office hours are Monday - Friday, 8AM - 5PM.
Website Chat
During business hours, you can chat with one of our agents:
Email Support
Send an email to the address below if you have questions you need answered.
Business Hours Over-The-Phone Support
During business hours, you can call our office and speak to one of our representatives.
217-824-6398 (Taylorville) or 217-608-0123 (Hillsboro)
After-Hours Over-The-Phone Support
If it is after business hours and you need assistance, call one of our numbers below.
217-824-6398 (Taylorville) or 217-608-0123 (Hillsboro). Press 5 for Technical Support.
You will then be connected to a live agent.
Do you use Facebook? Send us a message to speak with one of our representatives.
https://www.facebook.com/CTIFiber/
Thank you for choosing CTI!